These terms and conditions (‘the Terms’) govern your use of the website www.mojoapothecary.com (‘the Website’) and establish your relationship with:

 (i) Mojoapothecary Ltd, a company registered in England and Wales with Company No SC768712, and registered office at 50 Killermont Road, Glasgow, G61 2JF, United Kingdom.

Email: [email protected]

Website: https://www.mojoapothecary.com/

Mojo Apothecary assures that it will not sell any prescription or non-prescription pharmaceuticals, ephedrines, or any other substances prohibited by WADA, neither now nor in the future.

(‘we’, ‘our’, or ‘us’). Please read these Terms carefully as they affect your rights and legal responsibilities. If you do not agree to these Terms, please refrain from accessing or using the Website. If you have any questions regarding these Terms, please contact us.

Agreement

By using the website, you agree to be bound by these Terms.

Amendments

We reserve the right to:

– Update these Terms periodically, and any changes will be communicated to you through a suitable announcement on the Website.

– It is your responsibility to check for such changes.

– The updated Terms will apply to your use of the Website after the announcement has been made. If you do not wish to accept the new Terms, please discontinue using the Website.

– We may modify or withdraw, temporarily or permanently, this Website and its contents (or any part thereof) without prior notice. You acknowledge that we shall not be liable to you for any modifications or withdrawals of the Website or its contents.

Registration

You warrant that:

– The products purchased on this site are for personal and domestic use only and are not intended for resale. Please inform us immediately of any changes to your personal information by emailing our customer service representatives at [email protected].

Privacy Policy

We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy.

When you make a purchase on this Website, we will request personal details from you to identify you, such as your name, email address, billing address, delivery address, credit card or other payment information. We confirm that this information will be securely held by us in accordance with our registration with the Data Commissioner’s office.

Protecting Your Security

To ensure that your credit, debit, or charge card is not used without your consent, we will verify the name, address, and other personal information provided by you during the order process by checking against appropriate third-party databases.

We take internet fraud seriously and make every effort to thoroughly check all orders using the information you have provided. We may contact you for additional security checks and appreciate your cooperation in completing them. We have a zero-tolerance policy for fraudulent transactions, and such transactions will be reported to the relevant authorities.

By accepting these terms and conditions, you consent to these security checks.

In the process of conducting these checks, personal information provided by you may be disclosed to a registered Credit Reference Agency, which may keep a record of that information. You can be assured that this is done solely to verify your identity, that no credit check will be performed, and that your credit rating will not be affected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

Compliance

 The Website must be used only for lawful purposes and in a lawful manner. By using the Website, you agree to comply with all applicable laws, statutes, and regulations. You agree not to upload or transmit through the Website:

– Any computer viruses or any other elements designed to interfere with, interrupt, or disrupt the normal functioning of a computer.

– Any material that is defamatory, offensive, or obscene.

Indemnity

You agree to fully indemnify, defend, and hold us, our officers, directors, employees, and suppliers harmless upon demand from any claims, losses, costs, and expenses, including reasonable legal fees, resulting from any breach of these Terms by you or any other liabilities arising from your use of this Website or any other person accessing the Website using your personal information.

Third-Party Links

For the convenience of our customers, the Website may contain links to other websites or materials that are beyond our control. Please note that we are not responsible for such websites or materials, and we do not review or endorse them. We will not be liable, directly or indirectly, for the privacy practices or content of such websites, nor for any damage, loss, or offense caused or alleged to be caused in connection with the use or reliance on any advertising, content, products, materials, or services available on those external websites or resources.

Orders

All orders are subject to acceptance and availability. In case the ordered goods are not available, you will be notified by email (or through other means if no email address has been provided), and you will have the option to wait until the item is in stock or cancel your order.

Any orders placed by you will be considered an offer to purchase goods or services from us, and we reserve the right to reject such offers at any time. Please note that any automated acknowledgment of your order that you may receive from us does not constitute our acceptance of your offer to purchase goods or services advertised on the Website. A contract between you and us will be concluded when we (i) debit your credit/debit card or PayPal account or (ii) dispatch the goods to you or begin providing the services, whichever occurs later.

We will take all reasonable care, to the extent within our power, to keep your order and payment details secure. However, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party gains unauthorized access to any data you provide while accessing or ordering from the Website.

The products sold on the Website are not intended for resale or distribution. We reserve the right to cancel orders and/or suspend accounts if we believe that products are being ordered in violation of this provision.

You assume the risk for the products once they have been delivered to the specified delivery address. We accept no liability if you provide an incorrect delivery address or fail to collect the products from the delivery address you specified.

Cancellation Rights

If you have purchased goods or services as a consumer (for private use rather than business use), you have the right to cancel any contract with us within 14 days from the day you receive the physical possession of the goods. Please refer to our Returns Policy for further information on canceling a contract pursuant to this clause.

Price and Payment

All prices shown include applicable VAT and are accurate at the time of entry into the system. However, we reserve the right to change prices without prior notice.

Orders with a delivery address outside the UK may be subject to import duties, taxes, and VAT levied by the destination country. You are responsible for any additional charges incurred. Please note that customs policies and practices vary from country to country. It is recommended to contact your local customs office for information.

When shipping goods from outside the United Kingdom, customs authorities may open and inspect cross-border shipments. As the importer, you are responsible for complying with all the laws and regulations of the destination country.

Payment can be made using major credit or debit cards or through PayPal. Payment will be debited from your account before the dispatch of goods or provision of services. If paying by credit card, a pre-authorization value of £0.01 will be held until the payment is validated by the card issuer.

In the unlikely event that the price displayed on the checkout page is incorrect and we discover this before accepting your order, we are not obligated to sell the goods at the incorrect price. While we strive to ensure accurate pricing, occasional genuine errors may occur. If we identify an error in the price of the goods you ordered, we will inform you promptly and provide the option to confirm the order at the correct price or cancel it. If you choose to cancel the order and have already made payment, you will receive a full refund.

By using the credit, debit card, or PayPal account, you confirm that you are the authorized user. All cardholders are subject to validation checks and authorization by the card issuer. If your payment card issuer refuses or fails to authorize the payment, we will not be liable for any delay or non-delivery of goods.

In the event that your credit or debit card payment is unsuccessful, we reserve the right to reattempt payment. We will notify you at least 48 hours in advance of any payment reattempt by sending an email to the address you provided. If you do not wish us to reattempt payment, you must cancel your order within 48 hours of receiving the email.

Only one discount code can be used per order. We reserve the right to reject or cancel orders with multiple discount codes added to the basket.

Discount codes can be used in accordance with the terms and conditions under which they were issued, including eligibility requirements and maximum order value. Please familiarize yourself with these terms and conditions before placing an order, as we reserve the right to reject or cancel orders that do not comply, even if payment has been processed. In case of any inconsistency between the terms and conditions of the discount codes and these terms and conditions, the discount code terms and conditions will prevail. You can obtain a copy of the discount code terms and conditions by contacting our customer service team.

Eligibility to Purchase

To be eligible to purchase goods on this website and enter into contracts under English law, you must:

– Represent that you are 18 years of age or older when offering to purchase goods and services.

– Authorize us to obtain information from third parties, including debit or credit card numbers or credit reports, to authenticate your identity, validate your credit card, obtain initial authorization, and authorize individual transactions.

Intellectual Property

The content of the website is protected by copyright, trademarks, database rights, and other intellectual property rights. You acknowledge that the material and content provided on the website belongs to us or our licensors.

You may retrieve and display the website’s content on a computer screen, store it in electronic form on disk (excluding servers or other network-connected storage devices), or print one copy for personal, non-commercial use, provided you retain all copyright and proprietary notices. You may not reproduce, modify, copy, distribute, or use the materials or content on the website for commercial purposes without our permission.

Limitation of Liability

Notwithstanding any other provisions in these terms, the following applies:

The website is provided on an “as is” and “as available” basis without any representation or endorsement. We make no warranties, express or implied, regarding the website and its use. You acknowledge that we cannot guarantee the security or privacy of the website and any information you provide. Your use of the Internet carries inherent risks.

While we strive to ensure the accuracy, reliability, and quality of the material on the website, we cannot be held responsible for any errors, omissions, or the results obtained from using such information. If inaccuracies are brought to our attention, we will make reasonable efforts to correct them promptly.

We disclaim all liabilities in connection with the following:

– Consequential or incidental damages, including pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy, and loss of data, arising out of or related to the website, to the fullest extent allowed by applicable law.

Severance

If any part of these terms is deemed unlawful, void, or unenforceable, that provision shall be deemed separable and shall not affect the validity and enforceability of the remaining provisions.

Waiver

No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.

Entire Agreement

These terms constitute the entire agreement between you and us.

Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be exclusively decided by the English courts.

Reviews

By submitting a review, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media.

You grant mojoapothecary.com and its sub-licensees the right to use the name you submit in connection with such content, if they choose.

You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content.

You agree to perform all further acts necessary to perfect any of the rights granted by you to mojoapothecary.com, including executing deeds and documents at the request of mojoapothecary.com.

You represent and warrant that you own or control all rights to the content that you post or submit to mojoapothecary.com.

Offers/Discounts

Site/Selected Item Discounts

Discounts are applied at the basket stage, excluding free gifts and other promotional items. The maximum discount value and percentage may vary depending on the promotion.

Tiered Discounts

Discounts are given when the offer requirements are met. The maximum discount value and percentage may vary depending on the promotion.

Fluctuating Discounts

Discount percentages fluctuate over time, as stated. The maximum discount value and percentage may vary depending on the promotion.

Was/Now Pricing

Discounts are automatically applied to products as shown on the product pages. In some cases, Was/Now pricing may be combined with an offer code, depending on the promotion.

Free Gifts

Gift(s) are automatically added to the basket when the offer requirements are met. In some cases, gifts may need to be manually added to the basket, and additional information will be provided.

Free Delivery

Free delivery is applied at checkout after meeting the purchase requirements. The discount will equal the specific country’s delivery costs. Shipping to other countries may still incur charges. “Free UK Delivery” refers to mainland UK only and excludes Northern Ireland.

Multi-Buy

Discounts apply to the cheapest item(s) in the basket that meet the promotional requirements.

Exceptions

Gift vouchers and other specifically stated items are exempt from discounts. We reserve the right to amend the list of exempt products at any time. Only one discount code can be applied per basket.

Affiliate Programme

The commission scale percentage may change depending on site-wide sales. By signing up or participating in this program, you agree to the terms and conditions set forth herein. Thank you for supporting Mojoapothecary Limited. We reserve the right to terminate any affiliate partnership with notice.

Returns Policy

We want you to be satisfied with your purchase from Mojoapothecary Ltd. If you encounter any issues, please fill out our returns form so that we can work with you to resolve them. For unwanted items, we offer a 14-day guarantee for returns of unused items in their original condition and packaging. Damaged items can be returned for a full refund or replacement if reported within 5 days of receipt.