If the products purchased are defective, damaged, or incorrect, we would like to offer you the option of an exchange or refund, if appropriate.

 Please utilize the provided form to get in touch with us and discuss the issue with the purchased products.

 You are required to return the products to the address provided by our customer service team within 14 days of receiving them. We recommend using tracked delivery and keeping the receipt as proof of return.

 In the case of exchanging the products, once we receive the items you are exchanging, we will promptly dispatch the replacement products.

If you are eligible for a refund, you will be reimbursed for the product’s price, including the original delivery costs. Please note that return expenses will be deducted from your refund, and the remaining amount will be credited using the same payment method you initially used.